FAQ
We want every customer to be happy. If you have any ordering questions, please review the following questions and answers. If you can't find an answer to your question, please contact us.
I have a high volume website and I would like to sell custom apparel with my logos and designs. Can you help?
Yes! Please take a look at our full service partner shop service. We handle the entire process and you set the profit on each item.
I would like to place a bulk order. Do you offer wholesale discounts?
Yes! Please take a look at our wholesale printing offerings. It doesn't matter if you're ordering 3 or 3000, we'll offer a competitive package.
I don't have a design, can you help?
If you are having trouble designing an image or logo for printing, we can work with you to digitize your ideas. We offer complete design packages for any size organization. Electronic versions of new artwork remain the property of Paw Media unless otherwise specified in quote or contract. Click here for more artwork information.
How many colors can I have in my design?We offer 3 different print methods to cover all of your printing needs. We have economical solutions for 1 color to full color for orders ranging from 1 to 20,000 shirts.
What kind of wholesale t-shirts do you offer?We offer over 2000 printable items for screen printing and vinyl printing including t-shirts in over 100 colors. You can even have your design printed on tye-dyed shirts! Please note that our low cost, full color digital printing process requires white (or light color) t-shirts. We recommend cotton / poly blend shirts for digital printing and 100% cotton shirts for vinyl printing and screen printing.
Do you offer printed samples?
Yes, if you're unsure about your order, you can order a sample t-shirt printed with your design for $25 (including shipping). This offer applies to digital printing and vinyl printing only.
Are there any special washing instructions for shirts printed with the digital print process?As with all printed garments, we recommend:
- No bleach.
- If possible, wash items inside out in cold water.
- Although we do everything can can to remove lint before printing, occasional small voids in the print are unavoidable.
We carry sizes from infant 6 month through adult 6XL.
What form of payment is accepted for wholesale orders?For small orders, we accept Visa, MasterCard, American Express, Discover and PayPal.
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We also offer credit terms to established accounts. All sales of custom printed merchandise are final. Color matched sample proofs are available before printing begins for a small fee. If colors and layout are important to you, please ask about this option. We are not responsible for custom prints that do not have an approved sample. A cancellation fee may apply to any order cancelled after supplies have been acquired.
What is your return policy?All sales of custom printed merchandise are final. This includes both wholesale orders and retail items from our partner shops that are printed on-demand as your order is placed. Items with a manufacturers defect may be returned for an exact exchange within 30 days of purchase.
Can you rush a wholesale order?Yes! Please specify your required delivery date when placing an order.
How will my wholesale order be shipped?Wholesale orders are shipped via FedEx Ground service or motor freight. You should allow for up to 8 ground shipping days to save on your order. If you need faster shipping, please let us know when placing your order. If signature delivery service is required at your location, please let us know - we are not responsible for packages left at your door or shipping carriers that do not achieve their service level agreement.
Why Paw Media?
Low Cost, High Quality
We offer multiple print methods to meet your requirements.
Full Service Online Sales
Your own online shop custom tailored to your needs.
Bulk Printing, Low Minimums
Wholesale pricing starting at just 10 pieces.
Wide Selection, Maximum Flexibility
Over 50 brands, over 2000 products, Sizes infant to adult 6XL.
Quick Turn Around
Need shirts in a rush? No problem!